Please find below the terms and conditions for booking with Noble Transfers and Tours.
Please read carefully through our Terms and Conditions, as refunds will not be given (medical emergency situations for cancellations will be accepted, as long as evidence can be provided of such).
In the case of a cancelled booking, another booking for an alternative date will be arranged based on availability.
Noble Transfers and Tours (The Owner) accepts no responsibility for personal items during tours or transfers.
Drunken or rude behaviour will not be tolerated and the owner reserves the right to remove anyone from the tour that exhibits this, to the owner’s discretion, and will not be refunded or compensated. This also includes if the passenger/s are refused service at the winery because of intoxication or inappropriate behaviour. No compensation or refunds will be paid.
Any damage by a passenger to the vehicle will incur a repair as per quote or a cleaning fee of $199 if required.
Noble Transfers and Tours does not promote binge drinking or drinking to excess. Our tours are for wine tasting and enjoyment.
Noble Transfers and Tours does not hold a liquor licence therefore does not provide alcohol as part of the fee unless included in the price of a set lunch by the winery who is licensed.
In the event of cancellation of a booked hire bus, deposits taken will cover the cancellation fee and not be refunded.
In the case of agreed pick up times our driver will wait a maximum of 10 minutes, after that a fee of $1 per minute will apply or the driver may depart if passengers are not contactable.
Important: By booking a tour, shuttle or private driver we may take promotional photos which we may use on our website, advertising and social media platforms. If you do not agree to this please inform us in writing prior to booking.
By booking a tour or transfer with Noble Transfers and Tours you agree the above conditions.