Terms and Conditions

Please find below the terms and conditions for booking with Noble Transfers and Tours.

We require at least 4 weeks notice to cancel and receive a refund. However, all tours are transferable to another date if preferred.
In the event 1 or more participants of a group cancel due to illness and the group size changes, we will endeavor to refund the participant and the price will be adjusted per person, at the discretion of Noble Transfer and Tours, which means in some cases the price per person will increase and be payable by remaining participants.

According to the Covid-19 alert we have committed to extra hygiene measures and requirements for drivers and passengers. We will provide hand sanitiser for each passenger as they are getting into our vehicle, or they can use their own. Face masks are optional and a personal choice unless going into quarantine or mandated at the time of the tour then required.

The vehicle will be sanitised between each booking with wiping down of high touch areas like door handles, seatbelts etc. Our 7 seater doors are automatic so let us open them for you! Your driver will open and shut the 12 seater door for you.

It is vital that any passenger experiencing a sore throat, fever or cough (or any other symptom) DO not enter the vehicle to ensure the safety of myself, staff and others. If you do feel the onset of any symptoms, please contact me so you can re-book for another time. You are required to inform Noble Tours if you are from any current Covid hotspots
In the interest of safety, if our drivers also experience symptoms and an alternative registered and approved driver cannot be found the tour may be cancelled and a full refund given. If the participants choose to self drive in their own vehicle we will offer a refund less the cost of wine tastings and lunch.

The group organiser must contact us if any passenger gets Covid-19 within 2 weeks of the tour or transfer and also provide contact details for all tour participants prior to the tour. All wineries need to be individually signed into using the Service NSW app QR code. 

All Quotes are valid for 2 weeks only.

A cleaning fee of $300 will be charged if the vehicle is left in an unsatisfactory condition at the end of the tour, at the discretion of Noble Transfers and Tours, and a tour can be immediately cancelled if someone vomits in the vehicle during a tour.

We are allocated set times at the wineries so they can abide by social distancing and restricted number requirements. We also need to stay to schedule as arriving late to a winery can see your tasting cancelled. When booking a tour you agree to these terms and honour the itinerary set out for you. Your driver will let you know when we have to leave to get to the next winery on time, you are required to be ready to depart at this time. If participants consistently ignore set out times the tour can be cancelled at the discretion of the driver.

In the case of a specially discounted tours or bonus 4th tasting the wineries visited are subject to availability and at the discretion of Noble Transfers and Tours and in some cases a discount will not apply. 

If you have a lunch booking we will provide you with a current menu for you to pre order your lunch so that we can avoid delays. The pre order is required at least one week prior to the tour.

Noble Transfers and Tours does not promote binge drinking or drinking to excess. Our tours are for wine tasting and enjoyment. The wineries have asked that tour groups not drink alcohol between wineries in their vehicle.

If participants are continually late or disrespectful to their driver the tour can be cancelled.

Drunken or rude behavior will not be tolerated and the owner reserves the right to remove anyone from the vehicle that exhibits this, to the owner’s discretion, and will not be refunded or compensated. This also includes if the passenger/s are refused service at a winery because of intoxication or inappropriate behavior. No compensation or refunds will be paid.

Any damage or mess by a passenger to the vehicle will incur a repair as per quote or a cleaning fee of $300 if required.

Noble Transfers and Tours (The Owner) accepts no responsibility for personal items left in the vehicle during tours or transfers.

We provide compliant child seats for our transfers but rely on you telling us the correct age of the child and which seat they require.

Click here https://www.criminaldefencelawyers.com.au/blog/a-guide-on-the-law-on-child-restraints-in-vehicles-in-nsw/ for all Child Seat Legal requirements when travelling.

In the case of agreed pick up times our driver will wait a maximum of 10 minutes, after that a fee of $1 per minute will apply or the driver may depart if passengers are not contactable.

Important: By booking a tour or private driver we may take promotional photos which we may use on our website, advertising and social media platforms. If you do not agree to this please inform us in writing prior to booking.

We are not affiliated with any of the wineries and don’t receive any kickbacks or incentives from them. Its great to support them as they are wonderful local family owned businesses that have been severely affected by a downturn in business from the fires and Covid-19. Purchasing wine from the wineries is encouraged but not a requirement.

By booking a tour or transfer with Noble Transfers and Tours you agree the above conditions.

If a deposit is made and full payment not received by the due date the tour will be cancelled and the deposit will not be refunded.

Testimonials

Sharon Turner

So impressed with the service shire to shoalhaven u rock , prompt & efficient service, reliable & friendly.

Helen Arthur

Great service, prompt, reliable, reasonable prices, friendly and great van. Would definitely recommend.

Karen Ferguson

 Very efficient and reliable, van spotless and both drivers are careful and honest. Would highly recommend.

Anyes McLean

Have had the pleasure of having a day out with the girls on the south coast with Shire to Shoalhaven on 2 occasions. We have visited Berry and Kiama and the local wineries. Great service, knowledgeable guide and most importantly … a fun day out!

Bee Atkins

Had such an amazing stress free day Jayne made its everything and more we didn’t have to worry about a thing could not recommend her more!

Elyse Hargrave

Thanks for your excellent service, so friendly and welcoming Can’t wait to plan the next trip

Amanda Beck

Such a smooth drive down and back. The bus was very comfortable and clean. Jayne even had reusable covered wine glasses for us to use on the trip home so we didn’t waste our delicious wine. We will definitely being hiring Jayne again and wouldn’t hesitate to recommend her to anyone 🥂👍👌

Katie Smith

Had a lovely ladies day out wine tasting! Jayne was a pleasure to deal with from booking to driving us around to some beautiful south coast wineries! Thanks again for hosting us!

Joanne Mood

We had a fantastic day. Highly recommend this tour, a very nice way to do wine tasting and lunch. Lovely comfy vehicle. Thanks Jayne you were wonderful.

Ash Wybron

Had a fantastic day with Jayne, who was did a fantastic job facilitating and accommodating our day. We look forward to our next tour with Shire To Shoalhaven tours!

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